Shipping


International Shipping & Local Delivery (Hong Kong)

  • Please be patient and wait for our arrival notice. Refer to our product page,you can find our standard leadtime for each item. If you have any queries, you can send email to m@matchless-style.com, and we will answer as soon as possible. - Once we have a firm ETA (Estimated Time of Arrival), you will receive an arrival notice via e-mail (usually 10 days in advance from when we expect to receive the item).

  • Stock products can be delivered between 5-7 working days to our customers in Hong Kong.  

  • An e-mail notification is sent containing tracking information once your item(s) ships out.

  • Matchless Style Limited shall not be held any responsible for the costs, expenses or losses (including consequential loss), directly or indirectly caused by the delay arrival of the items.

  • However, the shipping service is not operated by Matchless Style Limited, therefore Matchless Style Limited will not guarantee the goods safety (including damages or loss) during the transit.

  • If the product is damaged during transit, Matchless Style Limited will not take any responsibility, while customers or freight company solely responsible for the losses.

  • Incorrectly entered addresses or changes post-shipment may delay delivery and incur extra shipping fees. Please enter address information in the appropriate boxes and double-check for typos and other errors.

  • If the cargo do not fit in the lift, we are happy to carry your cargo up the stairs, but please understand that carrying furniture up and down stairs is hard work and incurs an industry-standard fee, which goes directly to the delivery boys who do the heavy lifting. Please note, this stair fee is not added to your invoice but is payable directly to the delivery team on the day.

  • Upon the goods arrival, customers will be responsible to pay for custom tax duty if is needed.

  • Hong Kong orders are not subject to taxes and duties.

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